Last Updated: 05/29/2026
This Privacy Policy describes how Ganna Geagea LLC (“Company”, “we”, “us”, or “our”) collects, uses, and protects personal information when you use our services, including our coaching programs, website, CRM system (including ClientFlow), and communication channels such as email, SMS, and phone.
1. INFORMATION WE COLLECT
We may collect the following categories of personal data:
- Full name
- Email address
- Phone number
- Billing and payment information
- IP address and device information
- Communication data (messages, emails, call logs)
- Coaching-related information voluntarily provided by clients
2. HOW WE COLLECT DATA
We collect personal data when you:
- Register on our website or CRM forms
- Book coaching sessions
- Communicate via email, phone, or SMS
- Subscribe to newsletters or marketing communications
- Interact with our CRM system (including ClientFlow)
3. PURPOSE OF DATA PROCESSING
We use your data to:
- Provide coaching services
- Manage client relationships via CRM
- Process payments
- Send transactional and marketing communications
- Improve our services
- Comply with legal obligations
4. SMS AND A2P COMMUNICATION (TCPA COMPLIANCE)
By providing your phone number, you expressly consent to receive SMS messages and calls from us, including:
- Service-related messages
- Appointment reminders
- Marketing and promotional messages
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying “STOP” to any message.
We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations. Consent is not a condition of purchase.
5. EMAIL MARKETING (CAN-SPAM COMPLIANCE)
We may send you emails regarding:
- Your account or services
- Marketing and promotions
You may unsubscribe at any time via the link provided in emails.
We comply with CAN-SPAM Act requirements.
6. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
7. YOUR RIGHTS (GDPR, CCPA, CANADA PIPEDA)
Depending on your location, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at: [email protected]
8. DATA SHARING AND MOBILE PRIVACY
We may share your data with payment processors and CRM providers solely to help us deliver our coaching services. We do not sell your personal data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use cases categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. INTERNATIONAL DATA TRANSFERS
Your data may be transferred and processed in the United States or other countries.
We ensure appropriate safeguards for international transfers in accordance with GDPR and other applicable laws.
10. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no system is completely secure.
11. DATA RETENTION
We retain personal data only as long as necessary:
- To provide services
- To comply with legal obligations
- To resolve disputes
12. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Updates will be posted on this page.
Ganna Geagea LLC
Email: [email protected]
Address: 102 Oakdale Ave, Dedham, MA 02026